OXYGEN CONCENTRATOR REPAIR

STEP #1

To get started, complete our Oxygen Concentrator Repair Form. If possible, please have the make, model and serial number of your concentrator handy.

STEP #2

Print the Equipment Repair Form, package your oxygen concentrator securely and include the completed form in the box. SEND ONLY your device and power supply. For safety purposes, DO NOT SEND your cannula, mask, carrying case or cart. These items will be discarded if sent!

(Note: Repair Authority is not liable for any damage caused in transit to or from our facility. Claims for damage should be filed with the shipping carrier.)

STEP #3:

Ship your oxygen concentrator to:

O2 Medic
21973 Commerce Parkway, Suite A
Strongsville, OH 44149

For timely service, we advise that patients use UPS or FedEx to ship your equipment. Find your nearest UPS location here or your nearest FedEx location here. If you’re in the Cleveland area, you can also drop your device off between 8:00 a.m. and 4:30 p.m. Monday through Friday. If possible, please complete our Oxygen Concentrator Repair Form in advance.

STEP #4

As soon as we receive your unit, we’ll evaluate it and provide you with a no-obligation repair estimate. Once you accept the estimate, we’ll get started on your repair right away.

STEP #5

After your unit is repaired, we will return it to you via free ground shipping.

30-Plus Years of Experience

More than 30 years of industry experience ensures your machine is in qualified hands.

750,000 Units Repaired

With more than 750,000 medical devices repaired, we’ve seen it all.

Fast and Efficient Turnaround

Fast and efficient turnaround, and we’ll even include your return shipping for FREE.

Hassle-Free Experience

Simply send your machine to us and we’ll take care of the rest.