Schedule Post-Remediation Repairs on Recalled Trilogy Vents

Philips Respironics announced earlier this year that they have begun the process of remediation for recalled Trilogy 100/200 ventilators, a process which the company projected will take approximately 12-14 months.

But after more than a year of being out of service during the recall already, it’s likely that many devices in an HME dealer’s fleet of ventilators will be due for preventative maintenance or require a repair by the time their remediation is complete.

To minimize the likely delays in getting recalled ventilators back into the field, we advise HME dealers to schedule a preventative maintenance check with Repair Authority as soon as they return from remediation. As a Philips Factory Authorized Service Center, we can provide all necessary repairs if your PM uncovers any issues and return your devices more quickly than an OEM repair.

To schedule your post-remediation preventative maintenance check or repair with Repair Authority, click here to complete our Equipment Packing List with instructions for sending in your ventilators.

For more information about the Philips remediation process, visit the company’s Step-by-Step Remediation Guide by clicking here.